FAQs

The shipping method is selected by the customer from the dropdown menu and the amount is displayed in the shopping bag. The courier cannot deliver to PO boxes or general delivery addresses.

Both in case you have agreed the pre-selected option for receiving multiple shipments and you have opted for receiving the entire Order as a whole, a tracking number from our courier will be assigned to each relevant shipment. You will receive an e-mail with the tracking number and a link to track the packages. You can also access this information in My Account.

Yes, we ship to most countries. Please refer to our shipping policy for more information.

Shipping times vary depending on the destination and shipping method chosen. Please refer to our shipping policy for estimated delivery times.